Kate Spade New York

Full Time Senior Muse & Visual Lead

Kate Spade New York

Full time senior muse and visual lead

Other company’s call them supervisors we call them senior muse’s.


General purpose of the position: partner with store leadership to produce successful financial results. provide leadership to the team in order to execute sales generation, clientele development, operational, visual, recruitment and administrative functions. Responsibilities include, but are not limited to the following:


Essential duties and responsibilities

Client & service expert:

 clientele development through coaching team on proactive client outreach, and building and maintaining relationships with new clients

 develop business driving initiatives that build a repeat business or attract a new customer to the store

 ensure each associate is actively utilizing their client book in order to generate increased sales through monthly client book reviews and evaluation of their outreach

 ensure team is compliant with all clientele standards

 ensure all associates complete the sales training program

 model and supervise the selling environment, provide consistent coaching on sales training process in order to ensure the highest level of customer service and sales


Leadership presence/steward of talent:

 assist the store leader with the achievement of financial success through improvement of measurable results that positively impact the store performance

 lead by example when helping guests on the floor by following the muse moves.

 educate team on product, sales plans, personal goals, measurable stats, is able to coach to these stats to ensure business in maximized

 ability to network in the community to ensure open positions are filled efficiently with little impact to the business; build a bench for future promotions and openings


Build brand equity:

 Understand and able to communicate the kate spade brand aesthetic, brand philosophy and lifestyle to the sales       team and customer

 ensure brand and operating standards are met to support brand consistency.

 ensure visual merchandising directives are implemented and store presentation standards are achieved and maintained.

 communicate merchandise sell-through, stock position, business trend information, product issues, customer feedback to SL in order to increase customer service and sales


Operational excellence:

 perform and supervise store opening and closing procedures including counting register funds, completing bank deposits, opening and closing registers and securing facility

 assist SL with maintaining payroll budget by managing schedule and making necessary adjustments when the business warrants

 monitor, maintain, and follow company policies and procedures with a focus on loss prevention to protect the company’s inventory and assets; conduct self audits

 ability to accurately manage the processing of all pos transactions to maintain the integrity of the inventory

 partner with warehouse to effectively manage workload planning, markdowns & merchandise flow processes

 maintain office and facility organizational and cleanliness standards


Skills and abilities required:

 professional sales development and exceptional interpersonal skills

 strong leadership qualities; the ability to communicate effectively with all levels within the organization and to our client base

 ability to analyze selling reports, identify business trends and react quickly to the needs of the business

 comfort in making decisions and mediating conflict within a team-environment

 proficient in windows-based software such as excel, word and outlook


Physical requirements:

 available to work sun-sat anytime for maximum 40 hours per week, including evenings, weekends and stat holidays

 standing for extended periods of time

 able to safely lift boxes up to 40 pounds

 comfortable climbing ladders


Education and experience required:

 minimum 3 years management experience in a comparable retail environment

 college degree preferred

 prior luxury goods experience preferred


please apply in person at kate spade new york in park royal shopping centre, online at katespade.com or email resumes to store leader Jessica Digney at jdigney@katespade.com